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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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D Jeremias

January 29, 2024

5  out of  5 rating by D Jeremias
"Called Chris for a new homeowners/auto bundle to replace our expiring Farmers bundle. 45 minutes later, I had a quote that met my needs and budget. Highly recommended."
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Kevin Mack

January 23, 2024

5  out of  5 rating by Kevin Mack
"The Chris Cravatta Group- State Farm Insurance. Tracey Muller office manager . You guys are the best. When ever I need them for Home, Auto and life Insurance or questions on policies/ claims . Like a neighbor State Farm is there. I have been a customer for over 28 years. No issues with anything"
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Ning Zhang

December 19, 2023

5  out of  5 rating by Ning Zhang
"Chris is the best."
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Juliann DeAngelis

December 2, 2023

5  out of  5 rating by Juliann DeAngelis
"Tracy is AMAZING!!! Knowledgeable, helpful, and a wonderful human being that cares about me and my needs! She is truly irreplaceable-"
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Ron Davis

November 18, 2023

5  out of  5 rating by Ron Davis
"Tracy Muller at the Chris Cravatta Agency is just wonderful! She helps me in so many ways to navigate my insurance needs. Tracy and the Chris Cravatta Agency at State Farm do it the best. Love them all....."
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Lynne Kolasny

November 7, 2023

5  out of  5 rating by Lynne Kolasny
"I’ve been with State Farm since I was 16years old!!! I’ve known Tracy for such a long time! She takes excellent care of all my insurance needs…home, cars, motorcycles! She’s like family to me! I would highly recommend Chris Cravatta’s State Farm office!"
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Joel Lehman

November 1, 2023

5  out of  5 rating by Joel Lehman
"My prior State Farm agent retired and when he did, I was automatically transferred to a new office. To my surprise, one of his team, Tracey Muller, whom I worked with extensively, was transferred elsewhere. She was the sole reason I stayed with the prior agent to begin with. When I found out she was at the Cravatta Agency, I asked State Farm to switch me over immediately. They did and once again I was working with my favorite insurance office manager of all time. Tracey knows her way around their complex systems and coverage. She's also one of the most pleasant people I've ever worked with. I call her for all my personal insurance related needs. I've also had a couple interactions with Mr. Cravatta and they've been excellent as well. All in all, if you're looking for competent and customer oriented State Farm team in the Western Suburbs, look no further."
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Lisa Atella

October 30, 2023

5  out of  5 rating by Lisa Atella
"Tracy has been taking care if all my insurance needs. Home business car for over 20 years. She is incredibly knowledgeable and dedicated in all areas of insurance and sure to find the best rate and best fit for my needs!"
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Theresa Pyskoty

October 25, 2023

5  out of  5 rating by Theresa Pyskoty
"High praises to Tracey for her exceptional service that goes above and beyond regarding our homeowner policy. She is always accommodating, very knowledgeable and provides detailed attention to our needs while striving to offer the best possible service. Highly recommend!!!"
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Christine Groves

October 24, 2023

5  out of  5 rating by Christine Groves
"Tracey is amazing! I have had my insurance through this office for over 30 years and Tracey has always been there as the go-to person for everything. She is friendly, knowledgable, prompt, and I have always trusted her. I know I’m not just with an excellent insurance company but also with an office that I can contact any time for support."
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Tammy Frain

October 24, 2023

5  out of  5 rating by Tammy Frain
"Tracy that works at State Farm office of Chris Cravatta is wonderful. Very friendly very helpful. Very knowledgeable. Always willing to go that extra mile.. would recommend the state farm office to every body."
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christina houser

October 21, 2023

5  out of  5 rating by christina houser
"I have had the pleasure of being a customer of this office for the past 28 years, and I can't speak highly enough of their exceptional service. Throughout our long-standing relationship, my agent and his staff have consistently demonstrated unwavering dedication, professionalism, and a genuine commitment to ensuring that my insurance needs are not only met but exceeded. Their expert knowledge of the industry has provided me with peace of mind, knowing that I am in capable hands. I truly appreciate the personalized care and attention they have given me and my family over the years. I look forward to many more years of their outstanding service!"
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Frank Milazzo

October 20, 2023

5  out of  5 rating by Frank Milazzo
"Friendly and very knowledgeable employees. So wonderful to talk with and know they will be able to answer and take care of any issues."
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cathy alcantara

October 19, 2023

5  out of  5 rating by cathy alcantara
"We have had a great experience working with State Farm and Chris’ s team. Tracey in particular is has been invaluable! She is very knowledgeable, detailed oriented, great with follow up and patient with all of my questions! We have been very happy!"
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Jessica King

October 15, 2023

5  out of  5 rating by Jessica King
"This is my favorite State Farm office by far. Great people, great office. Tracey is the best!"
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John Beem

October 14, 2023

5  out of  5 rating by John Beem
"I have been with State Farm and this agency for decades and give the highest praise for the quality of professional services provided by Chris Cravatta and his wonderful, friendly, knowledgeable staff; particularly Tracy Muller. Thank you"
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Holly Harrington

October 12, 2023

5  out of  5 rating by Holly Harrington
"This office is awesome!! Tracey is always so helpful with answering any of my questions. She is super polite and patient. Highly recommend!!"
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Cree Sochor

October 12, 2023

5  out of  5 rating by Cree Sochor
"Tracey had been our rep for years, and she goes above and beyond to ensure we are well taken care of!!"
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Alex Demos

October 12, 2023

5  out of  5 rating by Alex Demos
"Tracey Muller is outstanding to deal with. She is extremely thorough and always follows up. We could not be happier with her and this office."
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Lisa Conforti

October 12, 2023

5  out of  5 rating by Lisa Conforti
"Tracey has to be one of the most knowledgeable people I have ever dealt with on insurance coverage and issues. She goes above and beyond! Wouldn’t want to work with anyone else!"
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Ashley Martin

October 12, 2023

5  out of  5 rating by Ashley Martin
"We have worked with Tracey at Chris' office for years, she has been an excellent resource and support system to my family. We can't thank Tracey and Chris enough for helping make our recent home buying experience so smooth."
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Korey Dixon

August 24, 2023

1  out of  5 rating by Korey Dixon
"I have never dealt with an insurance company as shady as them. I had a bad interaction with Joe Fasone and he is very rude and hostile. His direct manager Gayle is no different. She called me and was very unprofessional and told me it was nothing for me to be confused on my case and it’s been 16 days with no communication. Don’t go with these guys. You will regret it. They don’t care about you at all just want your money and doesn’t want to provide great service like they advertise."
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Grace Schneider

June 15, 2023

5  out of  5 rating by Grace Schneider
"Chris and Marissa are incredible! Marissa eloquently and concisely went over my quote and options and made the entire process completely painless - especially for a first time policy holder. This has certainly been the most enjoyable process I have gone through while moving! I highly recommend!"
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Isaac S

January 25, 2023

1  out of  5 rating by Isaac S
"The lady who I spoke with over the phone was NOT PROFESSIONAL at all, she was rude and was trying to get me off the phone fast, she did not allow me to speak much."
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Nicole Zmora

October 29, 2022

5  out of  5 rating by Nicole Zmora
"Chris is the BEST! I cannot say enough wonderful things. I have worked with countless insurance agents and agencies searching for quality service. Chris is top notch. He is super knowledgeable, pays attention to detail, is punctual, very professional, and always makes me a priority...that is extremely hard to find these days! I highly recommend Chris to anyone and everyone who is looking for the best!"